Last Updated: January 9th, 2025
Macro deploys via a web-based interface that works across any Chromium browser (list of Supported Browsers) on any OS. All data is stored in the cloud, so you can access your instance of Macro from any device with an internet connection. Fast, secure, and available 24/7.
Generally, there's zero downtime for our end users when Macro deploys updates to the application. Major updates are always shared on our founder’s LinkedIn, and enterprise clients are made aware of such updates in advance of deployment.
AWS is Macro’s main provider of data processing, storage, and security. Data is segmented by domain, meaning data from one enterprise client will never be co-mingled with data from another enterprise client.
AWS databases and processes are all hosted in the US and operate in private VPC instances. Access control, provisioning, and management to all cloud resources adhere to the all necessary SOC and ISO guidelines.
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Data storage and processing outside of US borders is not currently supported by default. Contact [email protected] for inquiries into cross-border data transmission services.
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All data is encrypted at-rest and in-transit, at all times: files, prompts, chats, and everything else. We can never see any of your document data, at any point, for any reason. Additionally, all app.macro.com links enforce HTTPS on transmissions to keep all sessions protected.
Macro continually works with clients and end-users to ensure we maintain the highest level of security standards and practices to ensure our growth is consistent, safe, and scalable.
Check out the Frameworks page for a full list of completed and adherent compliance standards.
Can’t find what you’re looking for? Send a note to [email protected] for more info.
We leverage the latest LLM models to deliver top-shelf prompts and results for your files. Macro cannot see your data, and will never train or hone any LLMs using your data. We do not store or share your prompts with any other services.
Our current version supports ChatGPT, Gemini, and Claude (check out AI, LLMs, and more for a full list of models). More providers will be available in the future as we develop out our integrations. Macro has written data monitoring exemption from all providers, available upon request to [email protected].